Paperhelp Detailed Review: Can You Rely On This Service?




  • Benefits
  • – wide range of services
  • – navigable website
  • – 24/7 assistance
  • Total
  • 30Professionalism
  • 32Quality
  • 25Functionality
  • 20Reliability
  • Pricing
  • From $12
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January, 2021 Last Update

It is not easy to choose among hundreds of paper writing services that offer quick solutions to students. You need to make sure that the company you hire is capable of delivering quality and original material without plagiarism or mistakes. With the help of expert reviews, you can find out which writing services are legit and which ones you should avoid. If you consider ordering a paper, learn more about this company, and then decide. Overview attracts customers thanks to its compelling design and user-friendly interface. Of course, these things are important, but what if they try to hide low quality behind a pretty website? We’ve found a lot of complaints from customers who ordered papers on this website, and one thing is clear: the quality of their work leaves much to be desired. Read this Paperhelp review to understand why.

Professionalism of Writers

According to the website’s information, their team consists of professional writers with degrees and tons of experience. They claim to hire only native English speakers who can help with all kinds of assignments. To see if this is true, we ordered a simple essay and provided specific instructions for the writer.

We placed an order and, after some time, received a message which informed us that they assigned a writer to our task. In an hour or so, we started receiving messages from the writer. Though our instructions were simple and brief, the writer obviously had problems with understanding them. We got a feeling that the person who communicated with us was not a native English speaker. I had to explain everything a couple of times and make it as simple as possible. When I tried to ask the writer some questions, the answers were mostly very brief and uninformative. Such an attitude is not professional.

Paper Quality

When we received a paper, it confirmed a lack of professionalism. First of all, some sentences sounded odd, as if they were translated from some other language into English. Besides, there were grammatical and punctuation mistakes that are not acceptable in academic writing. A university student would get a low grade for this paper. offers free revisions, which we immediately requested. It took the writer 2 days to make the necessary corrections, and the deadline was missed. Upon corrections, the paper still contained mistakes. And here is the worst part: we checked the paper with our plagiarism detector, and its uniqueness was only 56%. So, in short, the quality of their papers is far from perfect.

Pricing System

When you choose a writing service, one of the most important aspects is pricing. It has to be affordable while delivering properly written and original papers. There is no guarantee that paying more provides better results. On the other hand, good quality materials cannot be too cheap.


The Paperhelp price policy is clear and transparent. Their prices are quite affordable, especially if your deadline is not pressing. Your final price will depend on a paper’s type, size, and academic level. If you need a simple high school essay, it will cost you from $12 to $39 per page, depending on the deadline. For a university-level essay, be ready to pay $20 to $49 per page. If you need a Ph.D. thesis, the minimum price is $24 per page for a deadline of two weeks. For an urgent deadline, it is $56 per page. 

If you would like to order VIP service that includes a plagiarism report, your order’s top priority, extended revision period, and SMS with updates, it costs an additional $14.99. For customers who choose standard service, a plagiarism report will cost $9.99. You have an option to order extra services, such as editor’s check, abstract page, etc. for an additional cost.

You can also choose a writer’s category: a basic writer is free, an advanced writer is an extra $3.6, and for a top writer, add an extra $6.96 to the initial price.

Payment Methods

As for the payment options, they accept Visa, MasterCard, Discover, Splitit, and other payment processors. All the methods are safe to use. Additionally, uses Trust Guard to secure each payment process. 

Discount System & Special Offers

When it comes to the discount system, there are a few options available. If your order’s cost is over $500, you get a 5% discount. Seemingly, for orders over $1000, customers get 10% off.

There is also a Paperhelp discount code, which you can get from their email offers or a banner on the page top. Note that you can only use this code if your order is over $30. Also, discount codes cannot be mixed for one order. On top of that, they do not apply to refunds. also orders a new extra: you can order two versions of one paper prepared by different writers. For the second version, you get 70% off.

The paper we ordered cost $80, so we were eligible for a discount. To get it, we contacted their customer support agent. It seems that if you don’t demand a discount, you simply won’t get it.


Functionality is an essential aspect of writing services. Such websites need to be user-friendly and easy to navigate so that even newcomers could effortlessly order a paper. has a very appealing design. However, be careful not to judge a book by its cover.  


Their website is properly constructed and well-designed. has many attractive and functional features. Generally speaking, it is user-friendly and easy to use. Even new customers will find essential information and place an order without difficulty.

Ordering Process

The process of placing an order is quite simple on this website. First of all, you need to complete an order form where you specify all the details concerning your paper: its type, volume, due date, formatting style, etc. It will take around 5 or 10 minutes to fill in this order form. Before completing a payment, you can enter a discount code if you have one. After this, you are redirected to the page where you can choose a payment method and pay for the paper. Next, you find a confirmation of the order in your email.

Customer Support

Paperhelp promises round-the-clock customer support and quick reply. In order to test their customer service, we prepared a few basic questions that any newcomer might ask. One of them was about an order form, and the other two concerned the payment and discount system. We waited 3 hours to get a reply, and the customer agent still did not answer one of the questions. When we repeated it, the agent said that he would get back to us in a few minutes. Guess what? We didn’t receive an answer. Customer support agents need to be better informed and more operational with their replies.

On-Time Delivery

According to the information on their website, guarantees on-time delivery. In our case, there was a one-day delay with the paper. It may not be critical if you order in advance and have a couple of days left before the deadline. But if a student counts on timely delivery and needs to submit this paper as soon as possible, it is a really bad situation. 

As we’ve already mentioned, our paper contained unacceptable mistakes, and we needed a revision. We had to wait 2 days to receive a paper that was not even fully corrected. This does not look like timely delivery. The writer should have foreseen possible revisions.

Additional Features

Paperhelp offers a wide range of extra features, starting with VIP customer support and ending with editor check. However, you need to pay the additional cost if you have to include some extras in your order. You can have a plagiarism report, a table of contents, an abstract page, and many other features for $4.99-14.99.


Before hiring a writing company, it is better to check their reputation online. Is Paperhelp good? Reviews written by customers can tell a lot about the service, its reputation, and its reliability.

Online Reputation

We found many various Paperhelp org reviews, and most of them were negative. People mostly complain about numerous grammatical errors in their papers and horrible customer support. Some students were accused of plagiarism. It appears that our case was the rule, not the exception. 


We have also found reviews from customers who requested refunds because of their papers’ low quality and were unable to get their money back. It looks like their money-back guarantee is a complete fraud. You can check such websites as Trustpilot, Scamfighter, or other essay reviewers to see for yourself. Paperhelp is far from a reliable writing service.


Paperhelp offers a wide range of services and various types of papers: 

  • essay (including argumentative and admission essay); 
  • dissertation (different chapters: abstract, introduction, hypothesis, conclusion, methodology, etc.);
  • thesis (a proposal, statement);
  • research paper and proposal;
  • presentation;
  • homework help; 
  • lab report; 
  • review (book, movie, article); 
  • exam notes; 
  • letter (application and cover letter);
  • resume;
  • personal statement;
  • business plan;
  • coursework;
  • speech;
  • creative writing;
  • multiple-choice questions;
  • problems solving;
  • editing and proofreading, etc. 

It looks like you can ask literally for anything. The question is: do they have enough experienced writers to cover so many various services? It seems that this company prefers quantity over quality. Our guess is they hire people who are not professional writers and not even native English speakers to be able to deal with a bunch of orders they receive. 

You can choose one of the four academic levels: high school, college, university, and Ph.D. For an extra payment, you get additional services such as choosing the writer’s category, plagiarism report, table of contents, editor’s check, VIP service, and other features.


So, is Paperhelp legal? Yes, we think so. They use reliable protection on their website and trustworthy payment processors.  

Is Paperhelp good? Not really. Though their website is very nicely designed and easily attracts customers, they do not honor guarantees and lack respect for their clients. People don’t get their money back when requesting a refund for poor-quality papers, and customer support is terrible. 

Is Paperhelp scam? No matter how you slice it, they do not fulfill their promises of good quality papers, timely delivery, 24/7 customer support, and money-back guarantees.

Better Try Another Company

Paperhelp looks pretty and promises much. Unfortunately, desperate students fall for a nice design and fictional guarantees, but in the end, are left high and dry. If you don’t want to be disappointed by your assignment’s low quality, better turn to another writing service. There are many writing companies out there that offer affordable solutions and respect their customers.

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